The best email services

By | Resources, Training

Firstly, it’s important to have a decent email address and if you are an organisation or business it should reflect your business name and/or website address.  In other words, if someone sends me an email from a gmail address or one of the other “personal” address systems I regard it as personal or from someone who does not have the capacity to have their own email system that they control.  Normally when you buy a domain name it comes with email options and all is handled through the servers that host the domain name.  But that may be limiting either by space or the number of services on offer.  However, it is easy enough to “split” the mail element away from your hosting domain.  This means that you could have your email managed by a different company with greater resources and capacity including space and anti-virus at source.  The added professionalism can help your business, allowing you to save and archive more messages, have additional features and access a sophisticated web based option for mail as well.  It can be like having your own mail server in the cloud without the cost of running a server.  A couple of the main contenders here are google and outlook, but for a comprehensive look at a variety of alternatives along with their pros and cons have a look at this feature from Cloudwards

DNS servers that work well and fast

By | Resources

You don’t have to use your ISP’s DNS servers and sometimes can get better results with others.  Try these:



Now part of the Cisco empire, the primary is with a backup on

Norton ConnectSafe

Available in its basic form on (backup

Comodo Secure DNS

Rather like Google in that there is no configuration – using the service is simply a matter of switching to the services primary and backup servers on and


Available on and, DNS.Watch is almost unique in offering an alternative DNS service without the website logging found on most others.

VeriSign Public DNS

Not to be outdone, VeriSign recently started offering public servers on and

Email links and resources

By | Resources

Email explained in 2 minutes


Temporary email addresses

If you give web sites and new contacts a disposable email address instead of your real one, you can selectively disable a disposable address as soon as you get spam through it, but continue using all other aliases.

All disposable email address services provide this basic functionality, but some have other neat features that make life with email less spam and more fun.
 Avoid spam and stay safe – use a disposable email address! Click the “WTF” button below for help. So far we’ve processed 1,277,204,160 emails, Keeping your 


By | Resources

Picmonkey is an online image and photo editing application which manages most of the effects and tweaks you need for preparing images for your website… and more.

Using it is straightforward, but for extra information you can always use their video tutorials

and “how to’s”

For a basic introduction, see the video below:

Top ten tutorials

Basic Edits Definitions

images manually or type in the desired proportions. PicMonkey offers preset crop sizes for
printing or for using as online avatars.

tool allows you to rotate your photo 90? to the left or right, flip, or straighten your photo
with the slider or drawing a line with your mouse along an edge that should be straight.

Many features work with a single mouse click but allow the option to adjust a
slider for more control with Edits, Effects, the size and transparency of text,
Stickers, and Frames.

allows you to manually adjust the brightness, highlights, shadows,
and contrast of your image, or you can have PicMonkey Auto –
adjust the image.

allows you to auto adjust the colors in your image. The neutral picker option allows you to
use a dropper to balance out the colors in the image so that one color doesn’t overshadow the
other colors in the image. You can also adjust the slider bars to change the saturation and
temperature of the colors in your image.

allows you to adjust the slider bars to change the sharpness and clarity of the pixels in
your image.

allows you to enter a new width and height for your image. This will give your image new
dimensions. You may choose to Use Percentages if you would like the image to be 50% larger. It is
recommended to Keep Proportions as well.


By | Resources

Videos and notes on setting up Woocommerce.
It is advisable to use a theme which states that it works or is designed for Woocommerce.

This shows you how to set up a website AND Woocommerce

More specific for Woocommerce

Karoo/KC Internet Settings

By | Resources

Kingston Communications – useful information and settings

Karoo Business Support: 08451 200063

Karoo Home Support: 01482 606101

Telephone Numbers:

Karoo Broadband: 150
Karoo AnyTime: 08440 464000
Karoo HomeTime: 08440 464100
Karoo FreeTime: 08440 464200
Karoo Pay As You Go: 08440 969696
Karoo Standard: 0845 3210000
Karoo Outside Hull: 0845 1281514

DNS Servers:

(secondary usually more reliable!)
Alternate servers which don’t redirect you to a KC page when you make a typo:

Your username/login name:

This will be: username@karoo 
or just: username
Your password:

 This is also the password for your main email account.

Main Email account name:

Mail Servers:

Proxy Server:, Port=8080

Broadband Settings:

Encapsulation=RFC2364 PPPoATM
Multiplexing=LLC or VC

FTP webspace settings:

Username: Your Karoo internet username (without @karoo)
Password: Your Karoo internet password

Common router login details:

Router IP Address Username Password
Belkin admin
Billion admin admin
BT Voyager admin admin
D-Link admin admin
Dynamode Admin Admin
Edimax admin epicrouter
Etec Admin Admin
Linksys admin admin
Netgear admin password
Safecom admin epicrouter
Sitecom admin password
Solwise admin admin
Speedtouch Administrator
U.S. Robotics admin admin
Vigor (Draytek)
Westel User defined User defined
Zoom admin zoomadsl
ZyXel admin 1234

Sample email signatures/disclaimers

By | Resources

It is common practice for a signature block to consist of one or more lines containing some brief information on the author of the message and a disclaimer.  The UK’s ECommerce Regulations require all limited companies to disclose their company name, registration number, place of registration, website etc. in e-mail signatures.  It is suggested good practice that charities do the same.

Below are some sample signatures/disclaimers.

Adapt one of the examples below and copy and paste it into your own signature.





Registered Office:

Address and postcode




The Organisation is registered in England and Wales as a Private Company Limited by Guarantee No. 1234567 and a Registered Charity No. 7654321


The contents of this message do not necessarily represent the opinions, views, policy or procedures of the Organisation. This message is private and confidential. If you have received this message in error, please notify us and remove it from your system. Please note that the Organisation does not warrant that any attachments are free from viruses or other defects and accepts no liability for any losses resulting from infected email transmissions

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager.

This footnote also confirms that this email message has been swept for the presence of computer viruses.

Organisation Ltd. Registered in England No.1234567 Registered Charity No. 7654321. Registered Address xxxxxxx Tel xxxxxxxxxx


This email and any attachment is intended for the addressee only. If you have received it in error please delete it from your system. Do not use or disclose the information in any way and please contact Organisation immediately. The contents of this email may contain personal views that are not necessarily those of the Organisation unless specifically stated.

P Please consider the environment and don’t print this e-mail unless you must.


This email is confidential and intended solely for the individual to whom it is addressed.  The views are that of the author and may not necessarily constitute or imply its endorsement or recommendation by Organisation Ltd.  If you are not the intended recipient be advised that you have read this email in error and any use of it is prohibited kindly return it to the above email address.


Organisation Limited is a company registered in England and Wales with company number 1234567.

Registered Office: xxx xxxx xxxx. This e-mail and any files transmitted with it are confidential and intended solely for the use of the addressee.

They may contain legally privileged information and must not be disclosed to anyone else.

If you receive this e-mail in error please notify the sender immediately and delete all copies from your system.

The views expressed in this message are personal to the sender and unless specifically stated this e-mail does not constitute any part of an offer or contract.

Computer viruses can be transmitted by e-mail.  No liability is accepted for any damage caused by any virus transmitted by this e-mail.

This email and any attachments to it may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of [Organisation].

If you are not the intended recipient of this email, you must neither take any action based upon its contents, nor copy or show it to anyone.

Please contact the sender if you believe you have received this email in error.

Email signatures

By | Resources

Email signatures are used to display your name and contact information. The signature is automatically inserted, usually at the end of the email. Using an email signature saves you time every time you send an email to someone.

If you use Microsoft Outlook, the links below will show you how to set them up:

for Outlook 2003

for Outlook 2007

for Outlook 2010

for Outlook 2013

and for Thunderbird

If however,you use webmail you can add a signature by following the instructions below:

Creating an email signature in Horde

Create a signature in Horde Webmail by following the steps below:

  1. On the icon bar at the very top of any mail page in the Horde WebMail application, click on the options icon.
  2. In the Your Information column, click Personal Information.
  3. On the Personal Information page, click Edit Your Identities.
  4. Select the Default identity from the Your Identities pop-up menu, type your signature text, and click the Create button.
  5. Confirmation that the change you have made to your default identity will appear at the top of your window stating “adding a signature file.”

Creating an email signature in Roundcube

Create a signature in RoundCube by following these steps:

  1. Click on “Settings” at the top right side of the page.
  2. On the Settings page, click on the “Identities” Tab.
  3. Double click on the email address that you want to create a signature for.
  4. Add your signature.

Creating an email signature in SquirrelMail

Create a signature in SquirrelMail, in the Personal Information section, by following the steps below:

  1. First, log into your SquirrelMail.
  2. Click on Options at the top of the screen.
  3. Click on “Personal Information.”
  4. On the next screen you will be able to insert your signature.

Some sample signatures/disclaimers